
For the third consecutive year, Mitsubishi Heavy Industries Heat Pumps NZ has been presented the People’s Choice Award by independent consumer advocacy group ‘Consumer’, recognising the company’s commitment to quality, reliability and customer satisfaction.
In Consumer’s latest independent survey of over 1,500 heat pump owners across New Zealand (NZ), the company achieved an impressive 93% reliability score and 92% overall customer satisfaction, securing its place as the People’s Choice for Heat Pumps once again in 2025.
This recognition reflects the continued trust that Kiwis place in MHI Heat Pumps’ products to keep their homes cosy and comfortable year-round.
Commenting on the award, Akihiro Nakajima, Managing Director of MHINZ, said, “At MHI Heat Pumps, we are humbled to be selected once again as the recipients of People’s Choice Award. As a business that strives to deliver products that combine cutting-edge technology with unmatched reliability, we are proud to have once again met the expectations of our customers in New Zealand. We are deeply grateful for their trust and positive feedback, as well as the opportunity to provide them with comfort at home all year around.”